FAQ

1. What voltage does the NATEILAOAIRFRYER support?
Our air fryer is designed to operate on standard 110V–120V, suitable for use in the United States. Always check your local voltage to ensure compatibility.

2. What is the capacity of the air fryer basket?
The basket can hold up to 5-10L liters, making it ideal for preparing meals for 2–4 people.

3. Can the air fryer cook different types of food?
Yes, it can cook a wide range of foods including vegetables, meats, seafood, and frozen snacks. Adjust cooking times and temperatures according to the type of food.

4. How do I clean the air fryer?
The basket and tray are removable and dishwasher safe. Wipe the main unit with a damp cloth; never immerse it in water.

5. Does the air fryer require preheating?
Some recipes benefit from preheating for 3–5 minutes. Refer to the included user manual for specific guidelines.

6. Is the air fryer safe to use around children?
Yes, it has safety features such as an auto shut-off and heat-resistant handles. However, always supervise children near the appliance.

7. Can I use aluminum foil or baking paper?
Yes, you can use foil or parchment paper, but ensure it does not block airflow or cover the heating element.

8. How noisy is the air fryer during operation?
The air fryer operates at a low noise level, similar to a convection oven, making it suitable for home kitchens.

9. What is the maximum temperature?
The air fryer can reach up to 400°F (204°C), suitable for most frying, baking, and roasting needs.

10. Can I cook multiple dishes at once?
Yes, but ensure proper spacing for hot air circulation. Overcrowding may affect cooking results.

11. How do I adjust the cooking time and temperature?
Use the digital control panel or manual dials to set the desired temperature and cooking duration based on the recipe.

12. Is there a timer function?
Yes, the built-in timer allows you to set cooking times up to 60 minutes, and it automatically shuts off when the time ends.

13. Does it use oil for cooking?
Very little or no oil is needed. Use a small amount if desired for crispiness.

14. Can the air fryer bake desserts?
Yes, it can bake small cakes, muffins, and pastries. Use oven-safe containers suitable for the basket.

15. How should I store the air fryer?
Keep it in a cool, dry place when not in use. Ensure the unit is completely cool before storage.

16. Can the air fryer roast meat evenly?
Yes, the rapid air circulation ensures even cooking. Turn or shake the food occasionally for best results.

17. Does the air fryer have overheat protection?
Yes, it automatically shuts off if the internal temperature exceeds safe limits to prevent damage or accidents.

18. Can I use the air fryer for reheating food?
Yes, it can quickly reheat leftovers while keeping them crispier than a microwave.

19. Can the air fryer cook frozen foods directly?
Yes, NATEILAOAIRFRYER can cook many frozen foods such as French fries, nuggets, and vegetables without thawing. Cooking times may be slightly longer than fresh foods. Always follow the recommended temperature and time guidelines in the user manual for best results.

20. What should I do if the air fryer is not working properly?
First, check the power supply and ensure the unit is correctly assembled. If the issue persists, contact us via email at service@nateilaoairfryer.store or call +1 (218) 614-8714 during business hours for assistance.

Company Information:
Address: Shop 22, No. 4, Dalaidian Community, Taihang Road & Huaihe Road Intersection, Jiuzhou Road Subdistrict, Qibin District, Hebi, Henan, China
Email: service@nateilaoairfryer.store
Phone: +1 (218) 614-8714
Hours: Monday–Friday, 8:30 AM–5:30 PM EST