Payment Terms

At NATEILAOAIRFRYER, we aim to provide a clear and reliable payment process for our customers. This Payment Policy explains the payment method accepted on our website and how payment-related issues are handled.

By placing an order on our website, you agree to the terms described below.

1. Accepted Payment Method

We currently accept PayPal as the available payment method for orders placed on our website.

All prices on our website are listed in USD, unless otherwise stated at checkout.

2. PayPal Payment Process

When you choose PayPal at checkout, you may be redirected to PayPal or complete your payment through PayPal’s checkout service.

PayPal is responsible for processing your payment information according to its own security and privacy practices. We do not receive or store your full card number, CVV code, PayPal password, or other sensitive payment credentials.

After payment is completed, we may receive transaction-related information needed to process your order, such as:

PayPal account email
Transaction ID
Payment status
Order amount
Shipping address
Billing information provided during checkout

We use this information only to confirm, process, fulfill, and manage your order.

3. Payment Confirmation

Your order will be processed after the payment has been successfully completed and confirmed.

If payment is not completed, your order may not be processed. If you believe your payment was completed but your order status has not updated, please contact us with your order number and PayPal transaction ID.

4. Failed or Declined Payments

PayPal payments may fail or be declined for several reasons, including:

The checkout session expired before payment was completed
The payment process was closed before confirmation
Insufficient PayPal balance or unavailable funding source
Your PayPal account is not linked to a valid payment method
Billing information does not match your payment provider’s records
The transaction was declined by PayPal’s risk review system
Your PayPal account has temporary restrictions
Cross-border or currency limitations may apply to your account or payment method
Temporary PayPal processing issues

For PayPal account issues, such as login problems, account restrictions, or balance questions, please contact PayPal directly.

For order-related payment questions, such as payment confirmation, order matching, or billing inquiries, please contact our customer service team.

5. Refunds

Approved refunds will be issued through the original PayPal payment method.

Refund processing time may vary depending on PayPal and your payment provider. For more details about returns and refunds, please review our Return & Refund Policy.