Privacy Policy

At NATEILAOAIRFRYER, we highly value your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you browse or shop on our website nateilaoairfryer.store.

By using this website, you acknowledge that you have read, understood, and agree to this Privacy Policy.

1. Information We Collect

We only collect information necessary to provide products and services, complete orders, improve user experience, and comply with legal obligations, including but not limited to:

1.1 Information You Provide

  • Name

  • Billing and shipping addresses

  • Email address

  • Phone number

1.2 Transaction and Service Information

  • Order details and purchase history

  • Customer service communications

  • Product preferences and after-sales support information

1.3 Technical and Usage Information

  • IP address

  • Browser type and version

  • Device identifiers

  • Access times, page views, and cookie data

This technical information is used to ensure proper website functioning, prevent fraud, analyze traffic, and optimize website performance.

We do not actively collect personal information unrelated to these purposes.

2. How We Use Your Information

We use your personal information only for legitimate, necessary purposes, including:

  • Processing, confirming, and fulfilling your orders

  • Providing customer support and after-sales service

  • Sending order updates, shipping notifications, and important service information

  • Improving website functionality, layout, and user experience

  • Preventing fraudulent transactions and enhancing account and payment security

We will not use your personal information for advertising or promotional purposes without your explicit consent.

3. Payment Security and SSL

Our website uses SSL (Secure Sockets Layer) encryption to protect data transmitted between your browser and our servers.

All payment information is submitted through SSL-secured pages and processed by compliant third-party payment providers. We do not store complete credit card numbers or verification details.

We only cooperate with payment providers that meet industry security standards and have a proven reputation for safeguarding financial information.

4. Information Sharing and Third-Party Services

We do not sell, rent, or trade your personal information.

We may share limited information with third-party service providers only when necessary for:

  • Payment processing

  • Order fulfillment, warehousing, and delivery

  • Customer support and technical services

These third parties may only use your information to fulfill their service obligations and must take reasonable measures to protect your data.

We may also disclose information as required by law, legal process, or to protect our legitimate rights.

5. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze website traffic

  • Optimize website performance and content display

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

6. Data Retention and Security Measures

We retain your personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law.

We implement reasonable technical and organizational measures to protect your data, including:

  • Data encryption

  • Firewalls and access controls

  • Restricted employee access to personal information

In the event of a data breach, we will promptly notify affected users and take remedial measures to minimize potential risks.

7. Children's Privacy

This website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we discover that personal information of children under 13 has been collected without parental consent, we will promptly delete the information.

By using this website, you confirm that you are of legal age in your jurisdiction or have obtained parental or guardian consent.

8. Your Rights and Choices

You have the following rights regarding your personal information (to the extent permitted by applicable law):

  • Request access to the personal information we hold about you

  • Request corrections or updates to inaccurate information

  • Request deletion of your personal information

  • Opt out of non-essential marketing communications

To exercise these rights, please contact us, and we will respond within a reasonable timeframe.

9. International Users and Legal Compliance

Our website serves users in the United States and other regions. We process personal data in accordance with applicable U.S. laws and relevant international privacy protection principles.

Privacy rights may vary by jurisdiction, and we provide protections in accordance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated policies will be posted on this page and take effect upon publication.

By continuing to use the website after updates, you agree to the revised Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Address: 7F, Office 37, Neijiang International Home Trade City, No. 999 Tiancheng Avenue, Shizhong District, Neijiang, Sichuan, China
Email: service@nateilaoairfryer.store
Phone: +1 (218) 614-8714
Customer Service Hours: Monday to Friday, 8:30 AM to 5:30 PM EST