Privacy Policy

Last Updated: 2026

Welcome to NATEILAOAIRFRYER.

This Privacy Policy explains how NATEILAOAIRFRYER collects, uses, stores, and protects personal information when you visit our website, place an order, or contact us for customer support.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this Policy, please stop using our website.

1. Website Operator

This website is operated by:

Company Name: Neijiang Zhiyu Technology Co., Ltd.
Website: nateilaoairfryer.store
Email: service@nateilaoairfryer.store
Phone: +1 (218) 614-8714
Address: 7F, Office 37, Neijiang International Home Trade City, No. 999 Tiancheng Avenue, Shizhong District, Neijiang, Sichuan, China
Customer Service Hours: Monday to Friday, 8:30 AM to 5:30 PM EST

Throughout this Policy, “we,” “us,” and “our” refer to NATEILAOAIRFRYER.

2. Information We Collect

We collect personal information that is necessary to operate our online store, process orders, provide customer service, and improve our website experience.

2.1 Information You Provide to Us

When you place an order, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order information
  • Customer service messages
  • Return or refund request details

2.2 Order and Transaction Information

When you purchase a product from our website, we may collect:

  • Products purchased
  • Order number
  • Order date
  • Payment status
  • Shipping status
  • Delivery information
  • Return or refund records

We do not store your full payment card details on our website.

2.3 Website and Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referring website
  • Cookie and similar tracking information

This information helps us maintain website functionality, improve user experience, and protect our website from fraud or misuse.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders
  • To arrange shipping and delivery
  • To provide order updates and customer support
  • To respond to your questions, return requests, or refund requests
  • To verify transactions and reduce fraud risk
  • To improve our website, products, and services
  • To maintain website security
  • To comply with applicable legal, tax, and business obligations
  • To send service-related messages, such as order confirmations and shipping notifications

We may send marketing emails only if you choose to subscribe or provide consent where required. You may unsubscribe from marketing emails at any time.

4. Payment Information

Payments on our website are processed through PayPal.

When you complete a payment, you may be redirected to PayPal or use PayPal-supported checkout services. PayPal is responsible for processing your payment information according to its own privacy and security practices.

We do not receive or store your full credit card number, CVV code, or other sensitive payment credentials on our website.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support normal website functions and improve user experience.

Cookies may be used to:

  • Keep items in your shopping cart
  • Remember website preferences
  • Support checkout functions
  • Analyze website traffic
  • Improve website performance
  • Help prevent fraud or security risks

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functions, such as cart or checkout features.

Where required by applicable law, we will provide additional cookie choices or consent options.

6. How We Share Information

We do not sell your personal information for money.

We may share limited personal information with service providers when necessary to operate our store and complete your orders. These service providers may include:

  • Payment processors, such as PayPal
  • Shipping carriers and logistics providers
  • Order fulfillment partners
  • Customer service tools
  • Website hosting and technical service providers
  • Analytics tools used to improve website performance

These service providers are expected to use your information only for the services they provide to us.

We may also disclose personal information when required by law, legal process, government request, or when necessary to protect our rights, users, business, or website security.

7. Data Security

We use reasonable technical and organizational measures to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include secure website connections, access controls, order management safeguards, and trusted third-party payment processing.

However, no online transmission or storage method can be guaranteed to be completely secure. Please protect your account information and contact us immediately if you believe your personal information has been misused.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

For example:

  • Order records may be kept for business, tax, accounting, and customer service purposes.
  • Customer service records may be kept to resolve disputes or provide after-sales support.
  • Technical data may be kept for website security, analytics, and performance improvement.

When personal information is no longer needed, we will delete, anonymize, or securely store it according to reasonable business practices.

9. International Data Processing

Our business is located in China, and we may work with service providers in different regions.

When you use our website or place an order, your personal information may be processed in countries or regions different from where you live, including China and other locations where our service providers operate.

We take reasonable steps to protect your personal information according to this Privacy Policy.

10. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Opt out of marketing communications
  • Ask questions about how your information is used

To exercise these rights, please contact us at:

Email: service@nateilaoairfryer.store

We may need to verify your identity before processing certain privacy requests. Some requests may be limited by legal, tax, fraud prevention, order fulfillment, or business record obligations.

11. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy laws, including the right to request access, correction, deletion, and information about certain data practices.

We do not sell your personal information for monetary compensation.

To submit a privacy request, please contact us at:

Email: service@nateilaoairfryer.store

We will review and respond to valid requests according to applicable legal requirements.

12. Children’s Privacy

Our website is intended for general audiences and is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us at service@nateilaoairfryer.store, and we will take appropriate steps to review and delete the information where required.

13. Third-Party Links

Our website may contain links to third-party websites or services, such as PayPal or shipping tracking websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend that you review their privacy policies before providing personal information to them.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functions, or legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date. Please review this Policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy, how we handle your personal information, or how to exercise your privacy rights, please contact us:

NATEILAOAIRFRYER
Legal Registered Company Name: Neijiang Zhiyu Technology Co., Ltd.
Address: 7F, Office 37, Neijiang International Home Trade City, No. 999 Tiancheng Avenue, Shizhong District, Neijiang, Sichuan, China
Email: service@nateilaoairfryer.store
Phone: +1 (218) 614-8714
Customer Service Hours: Monday to Friday, 8:30 AM to 5:30 PM EST