Privacy Policy

At NATEILAOAIRFRYER, we value your privacy and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website (nateilaoairfryer.store). By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect only the necessary information required to provide you with our products and services, improve your shopping experience, and comply with legal obligations. This may include:

  • Personal identification information such as your name, shipping address, email address, and phone number.

  • Payment information, processed securely through trusted third-party payment providers.

  • Order history, product preferences, and communication records.

  • Technical information such as IP address, browser type, and device identifiers to help us improve site functionality.
    We do not collect any personal data beyond what is necessary to complete your order and maintain service quality.

2. How We Use Your Information

Your information is used only for purposes that benefit you and ensure smooth order fulfillment. These purposes include:

  • Processing, confirming, and delivering your orders.

  • Providing customer support and responding to your inquiries.

  • Sending order updates and important service notifications.

  • Improving website performance, layout, and usability.

  • Preventing fraudulent transactions and protecting your account.
    We will never use your personal information or images for advertising without your explicit consent.

3. SSL Security and Payment Protection

Our website is protected by SSL (Secure Sockets Layer) encryption, ensuring that all data transmitted between your browser and our servers is secure and private.
Credit card and payment details are collected and transmitted only on SSL-protected pages. These details are handled by third-party payment processors and are not stored in full by us. We work exclusively with trusted, reputable payment gateways to ensure your financial information remains safe.

4. Sharing of Information

We value your trust and will never sell, rent, or trade your personal information to others.
We may share limited information only with reliable service partners who assist in:

  • Processing payments

  • Fulfilling and shipping orders

  • Providing customer service and technical support
    These partners are required to keep your data secure and use it only for the purposes outlined in this policy. We may also disclose information if required by law, regulation, or to protect our legal rights.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze site traffic, and improve our services.
You can choose to disable cookies in your browser settings, but please note that some site functions may not work properly if cookies are turned off.

6. Data Retention and Security Measures

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
To prevent unauthorized access, alteration, or disclosure, we implement a range of technical and organizational security measures including encryption, firewall protection, and restricted employee access.
If a data breach occurs, we will promptly notify affected users and take immediate action to mitigate potential harm.

7. Children’s Privacy

Our services are intended for adults or users who have obtained consent from their legal guardians.
We do not knowingly collect personal information from individuals under the age of 16. If we discover that we have collected such information without consent, we will delete it immediately and implement measures to prevent further collection.
By using this website, you confirm that you are of legal age in your jurisdiction, or have obtained permission from a guardian to use the site.

8. Your Rights and Choices

You have full control over your personal information. You may contact us at any time to:

  • Request access to your data.

  • Correct or update your information.

  • Request the deletion of your data where legally applicable.

  • Opt out of marketing communications or data processing for promotional purposes.
    To exercise your rights, please contact us via email at service@nateilaoairfryer.store. We will respond to your request as soon as possible.

9. International Orders and Legal Compliance

Our website operates in accordance with United States law. Any applicable customs duties, import taxes, or fees related to product delivery are the responsibility of the recipient.
These charges are determined by local customs authorities and are not controlled or collected by us. We recommend customers check applicable import regulations before placing orders.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a new “Last Updated” date. Continued use of the website after any changes indicates acceptance of the updated terms.

11. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our data handling practices, please contact us:

NATEILAOAIRFRYER
Address: Shop 22, No. 4, Dalaidian Community, Taihang Road & Huaihe Road Intersection, Jiuzhou Road Subdistrict, Qibin District, Hebi, Henan, China
Email: service@nateilaoairfryer.store
Phone: +1 (218) 614-8714
Hours: Monday–Friday, 8:30 AM–5:30 PM EST

12. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the United States.